1. Introduction
This Cookie Policy explains how INOCEL uses cookies and similar technologies on its website. It describes what cookies are, which cookies are used, for what purposes, and how you can manage your preferences, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
2. What is a cookie?
A cookie is a small text file stored on your device (computer, tablet, smartphone) when you visit a website. Cookies allow a website to function properly, analyze usage, and improve user experience.
3. Cookies used on the INOCEL website
The INOCEL website uses cookies provided by third-party services, in particular Google Analytics 4 and HubSpot.
Except for strictly necessary cookies, cookies are placed only after obtaining your explicit consent via the cookie banner.
3.1 Strictly necessary cookies
These cookies are required for the proper functioning of the website and cannot be disabled. They do not require consent.
- security-related cookies
- website navigation and load balancing
3.2 Analytics cookies – Google Analytics 4 (GA4)
These cookies allow INOCEL to understand how visitors interact with the website, including:
- pages visited
- session duration
- traffic sources
- approximate geographic location
- device and browser information
Main cookies used:
| Cookie name | Purpose | Retention |
|---|---|---|
| _ga | Distinguishes unique users | 13 months |
| _ga_<container-id> | Stores session state | 13 months |
| _gid | Distinguishes users | 24 hours |
IP anonymization is enabled. The collected data does not allow INOCEL to directly identify users.
3.3 Marketing and analytics cookies – HubSpot
HubSpot cookies are used for:
- website analytics
- form management and contact requests
- customer relationship management (CRM)
- marketing and communication activities
These cookies may associate browsing behavior with information submitted through forms, in compliance with GDPR.
Main cookies used:
| Cookie name | Purpose | Retention |
|---|---|---|
| __hstc | Tracks visitors and sessions | 13 months |
| hubspotutk | Identifies returning visitors | 13 months |
| __hssc | Tracks sessions | 30 minutes |
| __hssrc | Detects browser restart | Session |
| messagesUtk | Chat and messaging tracking | 13 months |
4. Legal basis for cookies
- Strictly necessary cookies: legitimate interest (Article 6(1)(f) GDPR)
- Analytics and marketing cookies (GA4 & HubSpot): your consent (Article 6(1)(a) GDPR)
No analytics or marketing cookies are placed without your prior consent.
5. Cookie retention period
Cookies are stored for a maximum period of 13 months, in accordance with CNIL recommendations.
Consent choices are retained for 6 months.
6. Managing your cookie preferences
When you first visit the INOCEL website, a cookie banner allows you to:
- accept all cookies
- refuse non-essential cookies
- customize your preferences
You may change or withdraw your consent at any time via the “Cookie Settings” link available at the bottom of the website.
7. Managing cookies through your browser
You can also manage or delete cookies directly via your browser settings:
- Chrome: https://support.google.com/chrome/answer/95647
- Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- Edge: https://support.microsoft.com/help/4027947
8. Data transfers outside the EU
Data collected via cookies may be transferred outside the European Union, in particular through the use of Google and HubSpot services.
In such cases, appropriate safeguards are implemented, including Standard Contractual Clauses approved by the European Commission, to ensure an adequate level of data protection.
9. More information
For more information on how your personal data is processed, please consult our Privacy Policy.
- Google Privacy Policy: https://policies.google.com/privacy
- HubSpot Privacy Policy: https://legal.hubspot.com/privacy-policy
10. Contact
If you have any questions regarding this Cookie Policy, please contact: